SHIPPING & RETURNS
SHIPPING
We currently ship to Croatia and countries within the European Union.
Shipping Rates
Croatia — €6.00
European Union — €13.00
The applicable shipping charge will be displayed at checkout before you complete your purchase.
Estimated Delivery Times
For products held in stock and shipped directly by us:
Croatia: approximately 2–4 business days
European Union: approximately 4–8 business days
For products produced and/or fulfilled by Printful:
Croatia and European Union: approximately 7–15 business days
Delivery times are estimates and may vary depending on the destination, carrier, public holidays, order volume and other circumstances outside our reasonable control.
Printful products require additional production and fulfilment time before shipment. Printful states that most orders are fulfilled within approximately 2–5 business days before shipping. Printful Help Center
Orders containing both stock products and Printful-fulfilled products may arrive in separate packages and at different times.
You will receive shipping information by email when applicable.
RETURNS
If you are a consumer in the European Union, you generally have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason.
To request a return, contact:
Please include your name and order details so we can identify your purchase.
After notifying us of your withdrawal, the product must be returned without undue delay and no later than 14 days after notifying us.
Unless we provide different return instructions for your particular order, returns should be sent to:
AUTOMARTINI d.o.o.
Trampov breg 21
51216 Marinići
Croatia
Return Shipping
For ordinary change-of-mind returns, the customer is responsible for the direct cost of return shipping.
We recommend using a trackable shipping service and keeping proof of shipment until your return has been completed.
If your product was fulfilled by Printful, contact us before returning it, as a different return address or procedure may apply.
CONDITION OF RETURNS
Returned products should be handled only to the extent necessary to inspect their nature, characteristics and fit.
You may be responsible for any diminished value resulting from handling beyond what is reasonably necessary to inspect the product.
For clothing, please try items on carefully and keep them clean and in good condition until you decide whether to keep them.
REFUNDS
Once your withdrawal has been processed, we will refund the amount paid for the returned product together with the cost of our least expensive standard delivery option applicable to the order, as required by law.
If you selected a more expensive delivery option, any additional delivery cost above our standard delivery option will not be refunded.
We may withhold the refund until we receive the returned goods or you provide evidence that they have been sent back, whichever occurs first.
Refunds will normally be made using the same payment method used for the original purchase.
DAMAGED, DEFECTIVE OR INCORRECT ITEMS
If you receive an item that is damaged, defective, incorrect or otherwise does not conform to your order, contact us at:
Please include your order details and a description of the issue. We may ask for photographs where reasonably necessary to identify the problem.
Defective or incorrect products are handled separately from ordinary change-of-mind returns, and your statutory consumer rights remain unaffected.
QUESTIONS
For questions regarding shipping, returns or an existing order, contact: